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Quality Management Principles And its application guide
In the process of formulating the annual version of the family standard, eight principles of quality management were introduced and used as the basis for the formulation of the standard. Regarding the transition of the standard to the annual version, the joint working group of the United Nations and the United Nations put forward requirements for auditors of certification registration/organizations and other personnel related to certification/registration work to master and understand new knowledge, including an understanding of the eight principles of quality management. . Some documents on the eight principles of quality management are compiled here for reference by auditors and personnel related to certification/registration work.
1. The background of the eight principles of quality management
As global competition continues to intensify, quality management has increasingly become the focus of all organizational management work. What kind of organizational culture should an organization have to ensure that it provides high-quality products to customers?
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/ Combined with the needs of the standard annual version formulation work, eight principles of quality management were formulated through extensive customer surveys.
The Eight Principles of Quality Management were initially released as document "Quality Management Principles and Guidelines for their Application", which was adopted by an absolute majority of votes before the Tel Aviv Conference held in Beijing. In order to achieve a high degree of consistency in the definition of quality management principles, a new document 3 "Quality Management Principles" was compiled that only contains eight principles of quality management. At the Copenhagen Conference held on July 1, 2019, the three voting countries adopted the document with 3 votes in favor and against, and it was issued by Document /3.
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